*Privacy Policy*
*Last Updated:* March 5, 2026
Serva (“Serva”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect information when you use our website, web application, mobile applications, and related services (collectively, the “Service”).
*Information We Collect*
We collect information you provide directly to us, such as when you create an account, fill out forms, or communicate with us.
This may include:
- Name
- Email address
- Phone number
- Business information
- Account login credentials
- Customer information you enter into the Service
- Any other information you choose to provide
We also collect basic technical information automatically when you use the Service, including:
- IP address
- Browser type and device information
- Pages or features used within the Service
- Usage and interaction data
*How We Use Information*
We use the information we collect to:
- Provide and operate the Service
- Create and manage user accounts
- Store and organize your data
- Improve features and functionality
- Communicate with you about your account or updates to the Service
- Respond to support requests
- Maintain the security and reliability of the Service
*Customer Data*
Serva allows users to store and manage information related to their own customers, jobs, estimates, and invoices.
You control the data you enter into the Service. We process and store this data solely for the purpose of providing the Service.
*Sharing of Information*
We do not sell your personal information.
We may share information with trusted third-party service providers that help us operate the Service, such as:
- Cloud hosting providers
- Infrastructure and database services
- Email delivery services
- Analytics tools
These providers only access information as necessary to perform services on our behalf.
We may also disclose information if required by law or to protect the rights, safety, or security of Serva and its users.
*Data Security*
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
*Data Retention*
We retain information for as long as necessary to provide the Service and comply with legal obligations. If you delete your account, your data may be removed from our systems after a reasonable period.
*Your Choices*
You may update or delete certain information through your account settings.
You may also contact us to request account deletion or assistance with your data.
*Children’s Privacy*
The Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
*Changes to This Policy*
We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date.
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
*Contact*
If you have questions about this Privacy Policy, you can contact us at: